FAQ's

1. What is Virgin Hair? Virgin hair is 100% natural human hair that has never been chemically processed or altered with dyes, perms, or relaxers. It is collected from a single donor to maintain its natural texture and integrity.

2. What is the difference between Virgin Hair and Remy Hair? Virgin hair is completely unprocessed, while Remy hair has undergone some processing but retains its cuticles aligned in the same direction, reducing tangling and increasing longevity.

3. How long does Love Hair last? With proper care, virgin hair can last over a 5 years, sometimes even longer. The lifespan depends on maintenance and usage.

4. How do I maintain my Love Hair Hair?

*Wash your hair with sulfate-free shampoo and conditioner.

*Avoid excessive heat; use heat protectant sprays if styling.

*Store wigs properly on a mannequin head or silk bag when not in use.

*Use a wide-tooth comb or a paddle brush to detangle.

*Moisturize with lightweight oils or leave-in conditioners.

5. Can I color or bleach my Virgin Hair? Yes! Virgin hair can be dyed or bleached, but we recommend having it done professionally to maintain quality and prevent damage.

6. How should I wash my wig or extensions?

*Use lukewarm water and a gentle sulfate-free shampoo.

*Gently massage the shampoo through the hair.

*Rinse thoroughly and follow up with a deep conditioner.

*Allow the hair to air dry on a wig stand for best results.

7. How do I store my wig?

*Keep it in a silk or satin bag to prevent tangling.

*Store on a wig stand to maintain its shape.

*Keep it away from direct sunlight and dust.

8. Do you offer customization services for wigs? No! This service is currently unavailable.

9. What are your shipping options? We offer:

*Standard shipping (5-7 business days)

*Express shipping (2-3 business days)

*International shipping (varies by location)

Tracking information is provided once the order has been shipped.

10. What is your return and exchange policy?

*We accept returns within 14 days of delivery if the product is unused and in its original condition.

*Worn, altered, or custom-made items cannot be returned.

*Exchanges are available for defective items.

*Customers are responsible for return shipping costs.

11. Can I swim or shower with my wig on?  It is not recommended to swim or shower with your wig, as chlorine, salt water, and shampoo buildup can damage the hair and cap construction.

12. How do I secure my wig?

*Use wig glue, tape, or an adjustable elastic band.

*Wig grips and combs can also help keep your wig in place for a more secure fit.

13. How do I determine the right cap size for my wig? Measure your head circumference and refer to our sizing chart to find the best fit. Adjustable straps are available in most wigs for a customized fit.

14. Do you offer wholesale or bulk orders? Yes! We provide wholesale pricing for bulk orders. Contact us for more details.

15. How can I contact customer support? You can reach our support team via email, phone, or live chat on our website. We’re happy to assist you!

For further questions, feel free to contact us anytime!

Love Hair Online – Your Trusted Source for Premium Virgin Hair and Wigs